Privacy Policy

Privacy Policy

Introduction

Welcome to https://denver-colorado-foreclosure-assistance.denverlegalservices.net (hereafter referred to as “Denver Colorado Foreclosure Assistance,” “we,” or “our”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is always respected and protected. This Privacy Policy explains our practices regarding the collection, use, and disclosure of personal data in compliance with international privacy laws, including but not limited to PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including our website, mobile applications, online services, and any other digital offerings under the Denver Colorado Foreclosure Assistance brand. However, please be aware that this policy does not extend to external websites or platforms accessed through links on our site, as they have their own privacy policies that govern data collection and usage.

Processing Activities

Our Privacy Policy guides how we interact with users in various ways:

  • When you create an account and use our applications or services as an authorized user.
  • During your visits to our websites linked to this policy.
  • Through communications initiated by us, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We gather various types of personal information to enhance your experience and improve our services:

  1. Account Information: Details required to set up and manage your user account, including usernames, passwords, and contact preferences.
  2. Payment Information: Data related to transactions, such as payment method details, billing addresses, and purchase history.
  3. Financial Information: This includes bank account information (if provided for direct payments or transfers) and financial records required for service delivery.
  4. Purchase Information: Details about your purchases, order history, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and mobile network data, used to provide personalized services.
  6. Location Data: Geographic location information provided when you use our services, helping us tailor local resources.
  7. Feedback: Personal insights, reviews, or comments you share with us, which assist in improving our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to enhance your user experience.
  9. Product Information: Details about the products you interact with on our site, including pages visited, time spent, and product interest indicators.

We obtain this data through direct user input, tracking technologies, and information shared by third parties who work with us.

Cookies

Cookies are small text files stored on your device when you visit our websites. They serve various purposes:

  • Strictly Necessary: These cookies enable basic functions and navigation on our site, ensuring a seamless experience.
  • Preference: Remembering user preferences and settings to personalize your experience.
  • Analytics: Tracking website usage, gathering statistical data, and understanding how users interact with our content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, including legal obligations and business requirements. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data in accordance with applicable laws.

Security Measures

Denver Colorado Foreclosure Assistance employs robust security practices to safeguard your personal information:

  • Encryption: We use encryption for data at rest and in transit to prevent unauthorized access.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security protocols to process data on our behalf.

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children in this age group.

Your Rights (Depending on Your Location)

The privacy laws in different regions provide certain rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data under certain circumstances.
  • Restriction: Limit the use of your personal data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related queries, please contact our Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated effective date.

Contact Information

For any questions, requests for information, or to exercise your privacy rights, please contact us:

  • Email: contact@denver-colorado-foreclosure-assistance.denverlegalservices.net
  • Address: [Provide physical address]