Reach Out to Us
We’re here to help! Whether you have questions about our services, need assistance with testing procedures, or want to share your story, we’d love to hear from you. Please use the form below to get in touch.
Please allow up to 24 hours for a response. We make every effort to reply promptly, but due to the volume of inquiries, this is our current estimated time frame. Your privacy is important to us; rest assured your contact information will remain confidential and will not be shared with any third parties.
Frequently Asked Questions (FAQs)
Q: How do I know my message is received?
A: You will receive a confirmation email upon submission of the form. If you don’t see it in your inbox, please check your spam folder.
Q: What if I don’t receive a response within 24 hours?
A: We apologize for any delay. We do our best to respond as quickly as possible, but sometimes unexpected circumstances arise. Please be patient; we will get back to you as soon as we can.
Q: Can I speak with someone directly?
A: While we aim to provide most assistance through email, we occasionally offer phone support for complex or urgent matters. If this is your case, please specify in your message and we’ll guide you on how best to reach us.
Q: Are my details secure?
A: Absolutely! We take data security seriously. All personal information collected through our contact forms is protected and will only be used for the intended purpose of communicating with you.